To drive business growth by combining technical expertise in printers/MPS solutions with commercial acumen, ensuring successful pre-sales, solution design, and post-sales support for SMB clients across KSA.
Key Responsibilities
1. Technical Support & Solution Design
Conduct site surveys and assess client printing infrastructure.
Design optimized Managed Print Solutions (MPS) tailored to client needs.
Provide technical demonstrations of printers, multifunction devices, and software solutions.
Ensure compliance with KSA sustainability and digital transformation initiatives.
2. Commercial & Sales Enablement
Work closely with sales teams to prepare techno-commercial proposals.
Develop cost-benefit analyses, ROI models, and TCO (Total Cost of Ownership) comparisons.
Support tender submissions and RFP responses with technical documentation.
Negotiate technical aspects with vendors and clients to secure deals.
3. Client Engagement & Relationship Management
Act as the technical point of contact during client meetings.
Deliver presentations and workshops to educate clients on MPS benefits.
Build long-term relationships with SMB clients, aligning solutions with their growth plans.
4. Operational & Post-Sales Support
Oversee installation, configuration, and integration of printers/MPS solutions.
Train client staff on usage and maintenance.
Provide ongoing technical support and troubleshooting.
Collaborate with service teams to ensure SLA compliance.
Qualifications & Skills
Bachelor’s in Engineering (Electrical/Electronics/IT) or related field.
2-3 years in printers, copiers, or MPS solutions (KSA/GCC experience preferred).
Technical Skills:
Knowledge of HP, Canon, Xerox, Ricoh, or similar printer ecosystems.
Familiarity with print management software (e.g., Papercut, MYQ , uniFLOW).
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